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janet.sowerby janet.sowerby

1 reviews | Active since Mar 2009

14 Jan 2024, 14:30

Tired of email and no help at all

After numerous complaints directly to Mr. Price via email, and the previous post on Hellopeter, I have had success by getting the issue resolved. The goods were delivered after my complaint on Hellopeter, but as stated in the previous post, I did want to cancel the order. But it was delivered and the call centre phoned me to arrange pick up of the goods I now do not want anymore. As I had to buy other stuff from a local store because of the delayed delivery and response. And after the second week of continues emails, no success at all in collecting and refunding of goods.

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Replies (1)
Mr Price
Mr Price's reply15 Jan 2024, 12:16
Official
 
Good Day Janet 

I trust you are well, 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price