ZN
Zanele N

1 reviews | Active since Oct 2012

08 Jun 2017, 10:25

Threats to take me to Credit Bureau

<p>Good day,</p> <p> </p> <p>I have a huge dispute with Mrp.</p> <p> </p> <p>I always make sure that i make payments on the 7th of every month and not once have i not fulfilled my promise.</p> <p> </p> <p>On the 27th May, i get a call asking me when i will make the payment, and i asked "do you not pick it up from your recored that i always make payment on the 7th of each month" and she was mute.</p> <p> </p> <p>As usual this month i made a payment on the 7th, yesterday and today on the 8th they send me this message: </p> <p>Your Mr Price account is in Arrears and the Credit Bureau has been notified of Default, pay R1240.00 immediately or call ********** 843.</p> <p> </p> <p>Mind you, i only have a credit of R1500 with Mrp.</p> <p> </p> <p>I am really livered with the way that they handling their finaces, i would understand if i defaulted my payment or i just didnt make a payment at all like i always do.</p> <p> </p> <p>You service is unacceptable.</p> <p>You cannot threaten to take me to the Credit Bureau, if you know and you records show that i make payment on a certain date each and every month and i have never defaulted at all.</p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply08 Jun 2017, 16:22
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards