Threatening to blacklist me

Dear All<br> <br> I am highly irate as my name is being tarnished when I took the time to enquire on my account as no SMS/Email/Statement was forwarded to me since end January 2016?<br> I received a statement on the 08/03/2016 which is dated for the 29/02/2016 referring to ***?<br> Furthermore to the statement I received an SMS which states the following: Your Mr Price account is in Arrears and the Credit Bureau has been notified of Default, pay R280.00 immediately or call ***.<br> <br> My request to forward me my account details was failed as none acknowledged my e-mail, I am extremely disappointed and feel as if I can't manage my account.<br> <br> Please can this matter be tended to?