KM
Kabelo M

1 reviews | Active since Aug 2015

04 Sept 2015, 10:38

This is a second time i have to report this matter

On Monday 31.August I reported that I was unfairly treated at Norwood Mr. Price store I immediately received a call from someone asking me if it was Mr. Price or Mr. Price Home And I told her it was Mr. Price She promised me that someone will call shortly. Same evening I went to see the store manager. Because his staff made me to lose my car and he promise he will call me the next day. He never took any of my contacts or name and I said maybe he has Because I have reported the matter that day But till today Nothing happened This really shows me how bad Mr. Price is All they care about is our money. Stupid me the same day I used my money again in the same store and I regret that There is no customer care here or is because of my color or what I don't know And I will never ever get inside Mr. Price I don't need anything from them anymore. But I am taking this far.****ED.

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Replies (1)
Mr Price
Mr Price's reply04 Sept 2015, 16:47
Official
Hello Phenyomo,

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards
Mr Price