1 reviews | Active since Feb 2022
They need to train their management team properly about customer service and learn to speak middle language when they in front of customers, it's disgusting their behavior
I was at Mr price St Goerges or Adderly street cape town 2 months ago, I saw slippers for my doughter with a red sticker on, when I went to the till point the lady that was helping told me with attitude that that's not the price for slippers ang the red sticker was in the slippers by mistake, I ask her to call manager or supervisor, the lady came she explain with her language about the matter and on away that the supervisor mustn't give me the item with the price I saw, the called a manager and the store manager called area manager, are manager refused to give with the price as well that what they said to me, I phoned their customer service immediately, the consultant I spoke with said I must expect a call for are manager, till today I never receive any call, I'm disgusted by their service and I never shopped in their store any more, becouse if feels like we there to ask or beg where as we there to spend our money, they need to train their management team properly and not to undermine people
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to a member of the management team, who will be in contact with you to advise on resolution.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to a member of the management team, who will be in contact with you to advise on resolution.
