TM
Tebogo M

1 reviews | Active since May 2016

16 Mar 2022, 09:06

The worst after sale service

I made a purchase on the 31st January and went to exchange it on the 1s Feb at Mr price keywest, they didn't have what I had bought do I opted for a refund. I'm still waiting to date. I send a message with an attached receipt via DM on twitter and I was told the manager will call me. I'm still waiting

0
Replies (2)
Mr Price
Mr Price's reply16 Mar 2022, 15:21
Official
Hi Tebogo 

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Keywest will be in contact with you shortly. 
 

Kind Regards

Mr Price

TM
Tebogo M's update16 Mar 2022, 15:24
Reviewer Update
I have been waiting for the manager to get back to me since last Thursday