MM
Mirriam M

1 reviews | Active since Jun 2017

04 May 2022, 09:25

The store is not bothering itself to answer the phone!!!

for the fact that the store has a telephone it means that a customer can always call to enquire if they are not able to walk to the store, right? WRONG!...I am phoning the store in Killarney Mall to enquire about my purchase yesterday and they are not bothering to answer the damn phone, so what kind of service is this again?

0
Replies (2)
Mr Price
Mr Price's reply05 May 2022, 13:03
Official
 Hi  Mirriam ****i


We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. 
 
Many thanks, 
Mr Price 
MM
Mirriam M's update05 May 2022, 14:01
Reviewer Update
Good Day
I ended up walking to the store yesterday and managed to find assistance. My pleas is train your staff to answer the phone, not everyone has the privilege of getting free time during office hours to go to the store, what is that phone doing there when it cannot be answered then?