AV
Andrew V

1 reviews | Active since Oct 2022

03 Oct 2024, 11:49

The Quality control @ Mr Price is PATHETIC, WAKE UP Mr Price!

The Quality control @ Mr Price is PATHETIC I purchased a pair of shorts online, and had it delivered to another Mr Price store, had it collected and when I checked item i purchased, I was NOT happy!

On one side of the shorts, the side seam has a BOTCH /looks like a HOLE The material has been held in wrong position when sewn together!

Surely Mr Price has people working in their Quality Control! Surely there is REJECT stock that needs to be removed from retail to the public!......it is TRULY PATHETIC that the checks are NOT in place or balance, or perhaps the workers are sleeping on the job!

What makes the STORY more PATHETIC, is that I will now have to consume more of my time & money, to travel back and return the item!

So in the END, my hope is that these @ Mr Price WILL WAKE UP! We the Public who serve you......Deserve Better Service! WAKE UP Mr Price!

0
Replies (1)
Mr Price
Mr Price's reply04 Oct 2024, 17:03
Official
Hi Andrew Vermeulen

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price