The customer is a nuisance and interrupts our work

What prompted my compliment to Lufuno, from Mr Price Home, Atterbury, on Hellopeter on Sunday, 3 Jan. was his exceptional service following poor, lackadaisical service from four other branches in Pretoria, namely Brooklyn Mall, Lynnridge Mall, Menlyn and The Grove. The evening before, I had seen a particularly attractive duvet design at Brooklyn. On inquiry, the young assistant told me that it was only available in the Single and King sizes. I wanted two 3/4 sizes plus matching fitted sheets etc. Not wanting to go from shop to shop, I started phoning Mr Price Home stores from about 09h30 on Sunday morning when I knew they would be open. The stores at Lynnridge, Menlyn and The Grove did not bother to answer their phones. Lufuno did, and was extremely helpful! See previous compliment posted. From him I found out that the size I wanted was indeed available and in supply only at Lynnridge Mall. Had the sales assistant at Brooklyn bothered, she could have told me this. But her attitude made it quite clear that I was bothering her as she was tidying a shelf.<br> I got to Lynnridge Mall around 10am. There were very few customers that early - hence no reason not to answer the phone.