ZM
Zonika M

1 reviews | Active since Jun 2016

20 Jun 2016, 08:27

TERRIBLE TERRIBLE TERRIBLE

<p>I have an account with Mr Price - two actually but went trhough a rough time and could not make ends meet, so I decided to just make arrangements with them for 3 months just to get back on my feet again - but I still made payments just not what I was suppose to, but I promised them a certain amount and 'Natasha Dukhanti' from accounts helped me- but after three months at the end of each month someone still phoned me and said theres no arrangement or the arrangement was cancelled because full amount wasnt paid - but I actually have the slips that I did pay it before the 3rd of each month. So what the hell? Now they want to hand me over and what what, but I just wanted a break I would've catched up eventually just to settle down again and I still paid. this is really terrible service they dont phone when you ask them to and when they do phone they just put the phone down in your ear if you cant speak at that exact moment. Never again - Woolworths understood made arrangements for a longer term than needed and no problems at all with them the lady was decent and spoke to me in a kind way... why struggle with Mr Price so much, why is people so selfcentred and dont really care about their custormers wants and needs? Why would I ever go back when I am back on track with my accounts? NEVER AGAIN No reason to support a company that wont support you in a time of need.</p>

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Replies (1)
Mr Price
Mr Price's reply20 Jun 2016, 13:41
Official

Hi Zonika

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

Mr Price