Terrible Terrible Service

<p>I make use of online shopping every day as i am a busy professional. I ordered from Mr. Price and only after the third business day i recieved an email stating that they are out of stock on an item I ordered. I had then already paid my order and was awaiting delivery. No phone call just an email that says "we refund you for the item we dont have in stock". I mean really this is totally their fault and should have rectified it by making up for it by giving me a discount on my next order or an additional voucher. I am upset with their service. I loged a call back as they were closed and couldn't answer my phone call. I waited 6 hours and did not recieve anything. I xalled them back later and no answer i was placed on hold for 30 mins. I then went to their "chat" page where you can text consultants. There i just got a text that said they will call me back. My order arrived. No voucher attached no letter nothing on of the clothing items was sealed in a packaged wrapper. The other clothing item not packaged. I am never making use of their service again. Totally disappointing!!!!!!!!!!!!!</p>