TERRIBLE TERRIBLE SERVICE

I ORDERD A PAIR OF SHOES ONLINE FROM MR PRICE ON THE 13TH OF JULY , I RECIEVED AN EMAIL ON THE 14TH STATING IT HAS BEEN SHIPPED AND WILL BE DELIVERED ON THE 18TH OF JULY, IT WAS NOT DELIVERED ON THAT DAY . ON THE 19TH I CALLED THEIR CUSTOMER CARE AND THE CONSULTANT TOLD ME MY ORDER IS WITH THE COURIER AND WILL DEFINITELY BE DELIVERED ON THE 19TH , STILL NO DELIVERY . I HAVE SINCE CALLED THE CUSTOMER CARE EVERY DAY UP UNTIL THE 23RD AND EVERY CONSULTANT KEPT TELLING ME THE SAME THING , THE ONE CONSULTANT EVEN GAVE ME THE COURIERS NAME AND NUMBER. I CALLED HIM ATLEAST 6 TIMES, EACH TIME THE PHONE RANG AND THEN WENT STRAIGHT TO VOICE MAIL. I LEFT MESSAGES EACH TIME BUT HE STILL HASN'T BOTHERED TO GET BACK TO ME . I HAVE SINCE PURCHASED ANOTHER PAIR OF SHOES FROM SOMEWHERE ELSE AND WILL NEVER EVER SHOP AT MR PRICE AGAIN . THIS IS THE WORST SERVICE I HAVE RECIEVED.