AD
Alynn D

1 reviews | Active since Nov 2013

22 Jul 2022, 17:27

Terrible service in all levels.

Late delivery no communication as to where or what happened to my parcel been calling customer care but not getting any help from those rude *****s with lack of respect for the customers.

Order number:*** Why are agents ending chats before the matter with the client/customer is resolved, shouldn't they make sure that the customer is satisfied with their help before ending the chat. What was more upsetting is that that chat was ended while I was typing. Clearly they could see on their end that I was still trying.

Can this be resolved with urgency!!!!!! OR CAN MY MONEY BE REFUNDED.

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Replies (1)
Mr Price
Mr Price's reply23 Jul 2022, 13:19
Official
Good Day

Trust you well

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price