FP
Faieka P

1 reviews | Active since Oct 2011

17 May 2021, 09:54

terrible service

So i wrote a review on 5 May to which Mr. Price never rep****. They don't reply to emails. They don't reply to calls. I was in the stores, which i was sent to from store to store & did not get the jacket i wanted. Verna at ottery store evens took down my details to find out where i can go for the jacket i wanted. I am still waiting on that call. You might be selling beautiful clothes Mr. Price but your service sucks big time & keep it up & you will be losing customers. I ended up going to ackermans & buying a jacket for my son there. In the end your customers will go to other stores where they get better service, what are you going to do then? Look at a fellow clothing store that had to close most of its branches because of the terrible service. They also thought they would never close down, but their service started sucking big time just as your service is sucking. Pathetic that not 1 person has commented on my previous post

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Replies (1)
Mr Price
Mr Price's reply19 May 2021, 13:18
Official
 Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks Mr Price