terrible service and untidy store

.while shopping i noticed the store was in a total mess clothes laying on the floor and every where...we were in the line when a cashier screamed next we stepped forward but saw she was helping someone so we stood a third person in da line cut pass n was assisted i raised the issue n the cashier laughed in my face i then asked the cashier who assited me is it always like this n she rep**** in a smuck way oh it depends on the customer....the manager was close by n heard this but said nothing