Terrible service and bad attitude from TRACY at Mr Price in hazyview store

In my entire life and time since I started shopping at Mr. Price stores all over the country I have never ever experienced such BAD service, This is shocking in such a way that I will think twice before going back to that same store. Honestly not only did we feel disrespected but we were embarrassed in front of other customers and staff. Tracy form Mr. Price Hazyview she's plain rude not only to us customers but to her supervisor. She just doesn't care and she makes that clear. She just completely undermined her supervisor's authority in front of us after the supervisor tried to ask her to apologies to us because of her rude behavior. What happened is my sister and I went to the shop to pick up a few items for winter, then my sister wanted to fit a jersey that I made her buy, in total she had 2 items and I also had picked up a jersey that was on sale then I thought to myself let me also get it. Then we went to see if we can go to the fitting room as my sister wanted to fit and I also wanted to see how the jersey looked on me since I picked up the correct size. firstly we had to stand in queue for a while as the fitting room was full. when it was our turn we went in showed her the items in total there were 3 . She said okay you can go in and while we were about to walk away she rudely stopped us and asked are you both going to the fitting room I said yes but I just want a mirror just to see how the jersey looked on me. She said rudely NO we don't allow two people per fitting room, Okay we understood that part but I then said to her but I am not going to go with her inside the fitting room I can always use the passage mirror as I only have one item and it’s a cardigan jersey I just need to see myself in the mirror. She continue being her rude self and demanding me to turn back on the queue and shouted me in front of the other customers. Mind you this is the same girl who did not greet us, we had to take the item number ourselves form the board as she seemed confused but all of a sudden she is now awake and showing us who's boss. Then I decided to leave the jersey and my sister also decided not to go to the fitting room after all as she also felt disrespected. We then proceed to pay by the till point she continued to make remarks about us that's when we felt like now this lady is pushing us too far. We asked to speak to the store manager or a supervisor of which a guy by the name of Bhekifa came out and listen to the whole incident. He then went to this Tracy lady to understand what happen and maybe ask her to apologize as he could see we were very angry and we were about to walk out and leave the clothes. He asked us to follow him when we got to the lady we caught them off guard while she was explaining to her other colleague about the incident the other lady even commented by saying where are they ? meaning us we will show them who's boss imagine in front of other customers. They continue to embarrassing us making us look bad even though we had moved away from the situation. That's when Bhekifa said to her please apologize to the customers because you are disrespecting them and you are not being professional she refused point blank in front of us. She said Bhekifa can do whatever he wants she doesn't see anything wrong that she did . She went on and said she was doing her job and if Bhekifa wants to call the area managers she doesn't care in fact he can do whatever he likes. In that moment I then realize that if she can disrespect her superior like that then as a customer I am nothing to her. What is so sad is the fact that we were not even arguing with her, As soon as she told us that both of us we are not allowed to go in we understood and walked away from her but she continue to make us feel like we are stupid. Another thing is her whole approach in this situation was completely rude from the start. I just want to also take this opportunity to thank Bhekifa for his job well done it clearly shows that he has being well trained but unfortunately I cannot say the same for Tracy as she lacks customer service, she also needs to do something about her attitude as it not acceptable.