Terrible Service

For years I always pay may account on the15th, and because they always send their statements late, there sometimes is a short fall which is then covered the next month. Due to the late statements I then pay the same amount as per the previous statement. On 4/09. at around 20H00 I received a call from Mr. Price informing me that my account is in arrears. Receiving a call after hours is unacceptable. On 5/09 before 09H00 payment was made. The same day Mr. Price phoned me twice, demanding the outstanding amount. Twice I informed them that the amount were paid. On 7/09 Mr. Price SMS me that my account is in arrears and that the Credit Bureau were notified, also I have to pay the amount 3 times the outstanding amount immediately. I called the accounts department that morning and spoke to Judy, who informed me that the amount due by end of Aug were settled in full and she give me the amount due by 30/09. As per \CPB"one have to be in arrears for 3 consecutive billings"