terrible service

<p> </p> <p>hello Peter</p> <p> </p> <p>I am writing to express my concerns about a recent incident I experienced at your store. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping trip at Mr Price Carlswald, which took place on 18/12/2016</p> <p>While shopping, I asked an associate for assistance getting a jeans for me in a size 38 as i was unable to find at the time. The associate, didn't have a name tag scoffed and rolled his eyes upon my request. He stated that he would be back with a ladder to retrieve the jean</p> <p>Ten minutes later, I was still waiting for the associate to come back and get the jeans. Becoming impatient, I went to find the jeans by myself.</p> <p>After being at the store for nearly half an hour at this point, i found what i needed and moved forward to pay, which was a complete horrible experience because the jeans i wanted had a red sticker on it with the amount which was inaccurate. the jeans wasn't the only item that had the red sticker my total was only supposed to come to +- R500 but i ended up paying a total of R997, after being charged more than the price on the items i went home to try out everything, i went back to the shop to return some stuff the cashier was rude, spoke to me in a language that i don't speak or understand an she was speaking to the guy next to her an telling him something about the prices.she was very unprofessional maybe she needs to go for some sort of customer care training.please ensure that the items in the shop have the correct prices so when customers go to pay we will not be surprised by the increase of the price</p> <p>I have shopped at Mr Price many times and have never experienced an incident like this one. It was extremely disheartening that I could not receive the assistance I was politely requesting.</p> <p>I hope to hear back from you about this incident soon. thank you for taking the time to read this.</p>