1 reviews | Active since May 2012
Terrible quality products
Please could someone let me know what has happened to the quality of product that Mr Price supplies? This is the 4th time that I have had a brand new item break. The first item was the chain of a handbag. It snapped in such a way that it could not be fixed. This item had o ly been used a few times and the bag was far from being heavy or overloaded. The second item was a necklace which snapped the second time I wore it. Brand new and irreparable. The third item was a travellers tote bag. I only used it for on board luggage and that too was far from being full or heavy. The handle snapped travelling back. The most recent item is a brand new white dress. I wore it for the first time yesterday and halfway through the day, I saw that the stitching on the o e strap was coming out and the strap was hanging on by a thread. How can you expect customers to pay for something which is clearly either defective or of such inferior quality? Do you not do inspections on your products? Where is the quality control? I should probably have learnt my lesson the second time around... But none the less, this will definitely be the last time. Rather keep the shoddy quality of products you deem "fit" for your "valued" customers thank you. I would rather spend my hard earned money elsewhere.
Hope you are well.
With reference to your complaint logged on Hello Peter, please accept our sincerest apologies for
the inconvenience caused to you.
We would like to thank you for bring this to our attention and this will be escalated to our Quality Team.
We value your support.
Kind Regards
Mr Price
Hope you are well.
With reference to your complaint logged on Hello Peter, please accept our sincerest apologies for
the inconvenience caused to you.
We would like to thank you for bring this to our attention and this will be escalated to our Quality Team.
We value your support.
Kind Regards
Mr Price
