EJ
Eloise J

1 reviews | Active since Jul 2016

14 Jul 2016, 13:28

TERRIBLE ONLINE SHOPPING SERVICE

<p>On the 8th of July I tried ordering on the website and got errors when adding an item to my basket. I then tried the app on my iphone and still got errors. I called the call centre on the same day and the lady asked me to send an email to ********** and I sent the mail with a description as well as the screen shots of the errors I get. I received a response on the same day to delete the browser history, log out and log in again. I did this and it still errors. </p> <p> </p> <p>I sent af ollow up on 11 July and today and I still don't have any feedback. While all along I am losing out on items becoming out of stock. </p> <p> </p> <p>My reference number for them is 125281</p>

0
Replies (1)
Mr Price
Mr Price's reply15 Jul 2016, 12:50
Official

Hi Eloise

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price