Terrible mess up with online orders now

Kindly respond! This is urgent!

I may have to put this on hellopeter.com to get assistance!

Without prejudice or judicial consequence (or prosecution),

Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)

##- Please type your reply above this line -##
Your request (# ********** ) has been updated. Simply reply to this email with your feedback

Courtney Hutchinson (MRP Help)
Jun 13, 15:37 SAST
Good Day
Thank you for your email,
Your order number was sent through to our IT guys for them to assist as the order is not reflecting on the system, they have to resubmit the order.
Kind Regards

Jun 13, 14:23 SAST
See my complaint on hellopeter.com
https://www.hellopeter.com/mr-price/reviews/terrible-mess-up-with-online-orders-now- **********
Now I am extremely angry!
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** />Sent: Monday, June 12, 2017 5:02:23 PM
To: ********** />Subject: Request received: Attention: Courtney Hutchinson new order

Jun 13, 09:47 SAST
Kindly respond! This is urgent!
I may have to put this on hellopeter.com to get assistance!
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** />Sent: Monday, June 12, 2017 5:02:23 PM
To: ********** />Subject: Request received: Attention: Courtney Hutchinson new order

Jun 12, 17:02 SAST
This is a follow-up to your previous request # ********** "Update on order"
Order # ********** 39658 - Submitted - MRPM
Good afternoon again Courtney,
I sat and completed a whole new order, 6days later, without the stock I originally ordered.
Please assist me in ensuring that the previous order or this order is fulfilled on time (as I did originally order 6days ago), even if you must hassle a superior with my support. I have been contacting via email and twice via phone, and you helped me. Please inform me if I must put this complaint on hellopeter.com and so on.
Thanking you in advance,
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
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This email is a service from MRP Help.
[1XMDPM-OV7D]

I understand, but I want my order by Friday. As my original order was done 06/06/2017 And I’ve phoned twice, emailed, written on facebook, wrote on hellopeter.com. So its your companys fault.

I don’t like my time and energy being wasted on sudden bad service that will make me look like a fool.

Thanking you in advance,

Without prejudice or judicial consequence (or prosecution),

Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)

##- Please type your reply above this line -##
Your request (# ********** ) has been updated. Simply reply to this email with your feedback

Courtney Hutchinson (MRP Help)
Jun 13, 16:08 SAST
Hi
I have received feedback that the authorization failed when you placed your order due to the credit not been enough for the order, they have confirmed that the order has been cancelled and that you will need to replace your order for the amount of credit available.
We do apologize for the inconvenience caused and the delay.
Kind Regards

Jun 13, 15:44 SAST
I understand, but I want my order by Friday. As my original order was done 06/06/2017 And I've phoned twice, emailed, written on facebook, wrote on hellopeter.com. So its your companys fault.
I don't like my time and energy being wasted on sudden bad service that will make me look like a fool.
Thanking you in advance,
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________

Courtney Hutchinson (MRP Help)
Jun 13, 15:37 SAST
Good Day
Thank you for your email,
Your order number was sent through to our IT guys for them to assist as the order is not reflecting on the system, they have to resubmit the order.
Kind Regards

Jun 13, 14:23 SAST
See my complaint on hellopeter.com
https://www.hellopeter.com/mr-price/reviews/terrible-mess-up-with-online-orders-now- **********
Now I am extremely angry!
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** />Sent: Monday, June 12, 2017 5:02:23 PM
To: ********** />Subject: Request received: Attention: Courtney Hutchinson new order

Jun 13, 09:47 SAST
Kindly respond! This is urgent!
I may have to put this on hellopeter.com to get assistance!
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** />Sent: Monday, June 12, 2017 5:02:23 PM
To: ********** />Subject: Request received: Attention: Courtney Hutchinson new order

Jun 12, 17:02 SAST
This is a follow-up to your previous request # ********** "Update on order"
Order # ********** 39658 - Submitted - MRPM
Good afternoon again Courtney,
I sat and completed a whole new order, 6days later, without the stock I originally ordered.
Please assist me in ensuring that the previous order or this order is fulfilled on time (as I did originally order 6days ago), even if you must hassle a superior with my support. I have been contacting via email and twice via phone, and you helped me. Please inform me if I must put this complaint on hellopeter.com and so on.
Thanking you in advance,
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
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This email is a service from MRP Help.
[1XMDPM-OV7D]

Okay,

#1 why must I go to such lengths to get a reply after 13days?

And #2, thats utter *******! Did you look at my profile and my credit? Did you look at my attachments. You see, I keep my evidence. So, kindly see my attachments! Re-do my order for me, as i’m not looking like an idiot to my dad and partner and wasting another afternoon ordering again, of stuff that is out of stock again.

Some one had better fix this before I report this **** service of Mr Price to a higher authority and the media. This is a joke.

Without prejudice or judicial consequence (or prosecution),

Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)

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No response!

Kindly address this matter urgently!

Without prejudice or judicial consequence (or prosecution),

Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)

Good day,

As I can see there will be no way that you can guarantee that my order will be here by tomorrow. So how would any of this help my life now?

I feel embarrased and like I've been made a fool of. And I checked my email repeatedly yesterday om purpose due to urgency of the matter and seem to have not received an email from you? Hence why I placed all I received on facebook and hellopeter.com.

Without prejudice or judicial consequence (or prosecution),

Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)

##- Please type your reply above this line -##
Your request (# ********** ) has been updated. Simply reply to this email with your feedback

Courtney Hutchinson (MRP Help)
Jun 15, 10:37 SAST
Good Day
Trust you are well,
Please be advised that i have rep**** to one of your emails yesterday requesting your log in details, i also asked if you can bag your items and i will do the check out process on my side for you. However i have not receive the details.
Please confirm if i can assist you in that way?
Thanks

Jun 14, 20:13 SAST
To whom itmay concern,
I am disgusted at how my matter was handled and the terrible service.
I'm at the point of closing my mrp money account and literally making an even bigger scene! How dare anyone get so badly mistreated, especially such loyal customers!
I am shocked and disgusted beyond words!
Another bad review will be posted about this ******* will be posted on hellopeter.com and on your facebook.
An I will continue to do so until I get some respect and acknowledgment without someone outright ignoring me or blaming someone else.
What a shame! I would never have expected such bad service from mrp. I thought your company woulf be immune from becoming ******* like the country's economic status.
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: ********** ********** />Sent: Wednesday, June 14, 2017 10:12:18 AM
To: Mr Price
Subject: Undeliverable: Att: courtney hutchinson NO RESPONSE! Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
[http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470]
Your message to ********** couldn't be delivered.
info wasn't found at mrp.com.
tarynza Office 365 info
Action Required Recipient
Unknown To address
How to Fix It
The address may be misspelled or may not exist. Try one or more of the following:
* Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose Send Again from the Report ribbon. In Outlook on the web, select this NDR, then select the link "To send this message again, click here." Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don't select it. After typing the complete address, click Send.
* Contact the recipient (by phone, for example) to check that the address exists and is correct.
* The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they've set up is working correctly.
* Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: Fix email delivery issues for error code 5.1.10 in Office 365, and then send the message again. Retype the entire recipient address before selecting Send.
If the problem continues, forward this message to your email admin. If you're an email admin, refer to the More Info for Email Admins section below.
Was this helpful? Send feedback to Microsoft.
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More Info for Email Admins
Status code: 550 5.1.10
This error occurs because the sender sent a message to an email address hosted by Office 365 but the address is incorrect or doesn't exist at the destination domain. The error is reported by the recipient domain's email server, but most often it must be fixed by the person who sent the message. If the steps in the How to Fix It section above don't fix the problem, and you're the email admin for the recipient, try one or more of the following:
The email address exists and is correct - Confirm that the recipient address exists, is correct, and is accepting messages.
Synchronize your directories - If you have a hybrid environment and are using directory synchronization make sure the recipient's email address is synced correctly in both Office 365 and in your on-premises directory.
Errant forwarding rule - Check for forwarding rules that aren't behaving as expected. Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.
Recipient has a valid license - Make sure the recipient has an Office 365 license assigned to them. The recipient's email admin can use the Office 365 admin center to assign a license (Users > Active Users > select the recipient > Assigned License > Edit).
Mail flow settings and MX records are not correct - Misconfigured mail flow or MX record settings can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.
For more information and additional tips to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365.
Original Message Details
Created Date: 2017-06-14 08:10:57 AM
Sender Address: ********** />Recipient Address: ********** />Subject: Att: courtney hutchinson NO RESPONSE! Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
Error Details
Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup
DSN generated by: HE1PR04MB0876.eurprd04.prod.outlook.com
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From: Taryn Mariana ********** />To: MRP Help ********** MRPMoney
Charnee Fynn ********** MRP Money ********** Mr Price
Subject: Att: courtney hutchinson NO RESPONSE! Re: [MRP Help] Re: Attention:
Courtney Hutchinson new order
Thread-Topic: courtney hutchinson NO RESPONSE! Re: [MRP Help] Re: Attention:
Courtney Hutchinson new order
Thread-Index: AQHS5D/cMOpfbRQudUmfAMknc7KtvaIiy+KtgAAB+CWAAAbWoIAABU8IgAAB7TOAAAYlP4ABIO+X
Date: Wed, 14 Jun 2017 08:10:57 +0000
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-- Forwarded part --
No response!
Kindly address this matter urgently!
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:56:48 PM
To: MRP Help; ********** MRPMoney; ********** ********** MRP Money; Mr Price; MRP Help; ********** MRP Help; Charnee Fynn; MRP Help; ********** MRP Help; MRP Sport; MRP Online; MRP Home; MRP Help
Subject: Fwd: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:34:50 PM
To: Taryn Mariana
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
Okay,
#1 why must I go to such lengths to get a reply after 13days?
And #2, thats utter *******! Did you look at my profile and my credit? Did you look at my attachments. You see, I keep my evidence. So, kindly see my attachments! Re-do my order for me, as i’m not looking like an idiot to my dad and partner and wasting another afternoon ordering again, of stuff that is out of stock again.
Some one had better fix this before I report this **** service of Mr Price to a higher authority and the media. This is a joke.
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)











Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:27:56 PM
To: MRP Help
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
https://www.hellopeter.com/mr-price/reviews/terrible-mess-up-with-online-orders-now- **********
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** />Sent: Tuesday, June 13, 2017 4:08:50 PM
To: ********** />Subject: [MRP Help] Re: Attention: Courtney Hutchinson new order
##- Please type your reply above this line -##
Your request (# ********** ) has been updated. Simply reply to this email with your feedback
Courtney Hutchinson (MRP Help)
Jun 13, 16:08 SAST
Hi
I have received feedback that the authorization failed when you placed your order due to the credit not been enough for the order, they have confirmed that the order has been cancelled and that you will need to replace your order for the amount of credit available.
We do apologize for the inconvenience caused and the delay.
Kind Regards
Jun 13, 15:44 SAST
I understand, but I want my order by Friday. As my original order was done 06/06/2017 And I've phoned twice, emailed, written on facebook, wrote on hellopeter.com. So its your companys fault.
I don't like my time and energy being wasted on sudden bad service that will make me look like a fool.
Thanking you in advance,
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
Courtney Hutchinson (MRP Help)
Jun 13, 15:37 SAST
Good Day
Thank you for your email,
Your order number was sent through to our IT guys for them to assist as the order is not reflecting on the system, they have to resubmit the order.
Kind Regards
Jun 13, 14:23 SAST
See my complaint on hellopeter.com
https://www.hellopeter.com/mr-price/reviews/terrible-mess-up-with-online-orders-now- **********
Now I am extremely angry!
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** ********** />Sent: Monday, June 12, 2017 5:02:23 PM
To: ********** ********** />Subject: Request received: Attention: Courtney Hutchinson new order
Jun 13, 09:47 SAST
Kindly respond! This is urgent!
I may have to put this on hellopeter.com to get assistance!
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** ********** />Sent: Monday, June 12, 2017 5:02:23 PM
To: ********** ********** />Subject: Request received: Attention: Courtney Hutchinson new order
Jun 12, 17:02 SAST
This is a follow-up to your previous request # ********** "Update on order"
Order # ********** 39658 - Submitted - MRPM
Good afternoon again Courtney,
I sat and completed a whole new order, 6days later, without the stock I originally ordered.
Please assist me in ensuring that the previous order or this order is fulfilled on time (as I did originally order 6days ago), even if you must hassle a superior with my support. I have been contacting via email and twice via phone, and you helped me. Please inform me if I must put this complaint on hellopeter.com and so on.
Thanking you in advance,
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
Attachment(s)
Screenshot_***.png
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This email is a service from MRP Help.
[1XMDPM-OV7D]
Attachment(s)
unnamed_attachment_1.eml

Jun 14, 20:12 SAST
To whom itmay concern,
I am disgusted at how my matter was handled and the terrible service.
I'm at the point of closing my mrp money account and literally making an even bigger scene! How dare anyone get so badly mistreated, especially such loyal customers!
I am shocked and disgusted beyond words!
Another bad review will be posted about this ******* will be posted on hellopeter.com and on your facebook.
An I will continue to do so until I get some respect and acknowledgment without someone outright ignoring me or blaming someone else.
What a shame! I would never have expected such bad service from mrp. I thought your company woulf be immune from becoming ******* like the country's economic status.
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: ********** ********** />Sent: Wednesday, June 14, 2017 10:12:18 AM
To: Mr Price
Subject: Undeliverable: Att: courtney hutchinson NO RESPONSE! Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
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info wasn't found at mrp.com.
tarynza Office 365 info
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Original Message Details
Created Date: 2017-06-14 08:10:57 AM
Sender Address: ********** />Recipient Address: ********** />Subject: Att: courtney hutchinson NO RESPONSE! Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
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From: Taryn Mariana ********** />To: MRP Help ********** MRPMoney
Charnee Fynn ********** MRP Money ********** Mr Price
Subject: Att: courtney hutchinson NO RESPONSE! Re: [MRP Help] Re: Attention:
Courtney Hutchinson new order
Thread-Topic: courtney hutchinson NO RESPONSE! Re: [MRP Help] Re: Attention:
Courtney Hutchinson new order
Thread-Index: AQHS5D/cMOpfbRQudUmfAMknc7KtvaIiy+KtgAAB+CWAAAbWoIAABU8IgAAB7TOAAAYlP4ABIO+X
Date: Wed, 14 Jun 2017 08:10:57 +0000
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Courtney Hutchinson (MRP Help)
Jun 14, 12:43 SAST
Good Day
Can you assist with your log in details and i will try processing the order on my side? also can you select your items and i will do the check process for your.
Kind Regards

Jun 14, 10:13 SAST
No response!
Kindly address this matter urgently!
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:56:48 PM
To: MRP Help; ********** MRPMoney; ********** ********** MRP Money; Mr Price; MRP Help; ********** MRP Help; Charnee Fynn; MRP Help; ********** MRP Help; MRP Sport; MRP Online; MRP Home; MRP Help
Subject: Fwd: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:34:50 PM
To: Taryn Mariana
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
Okay,
#1 why must I go to such lengths to get a reply after 13days?
And #2, thats utter *******! Did you look at my profile and my credit? Did you look at my attachments. You see, I keep my evidence. So, kindly see my attachments! Re-do my order for me, as i’m not looking like an idiot to my dad and partner and wasting another afternoon ordering again, of stuff that is out of stock again.
Some one had better fix this before I report this **** service of Mr Price to a higher authority and the media. This is a joke.
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)











Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:27:56 PM
To: MRP Help
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
https://www.hellopeter.com/mr-price/reviews/terrible-mess-up-with-online-orders-now- **********
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** />Sent: Tuesday, June 13, 2017 4:08:50 PM
To: ********** />Subject: [MRP Help] Re: Attention: Courtney Hutchinson new order
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Jun 14, 10:11 SAST
No response!
Kindly address this matter urgently!
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:56:48 PM
To: MRP Help; ********** MRPMoney; ********** ********** MRP Money; Mr Price; MRP Help; ********** MRP Help; Charnee Fynn; MRP Help; ********** MRP Help; MRP Sport; MRP Online; MRP Home; MRP Help
Subject: Fwd: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:34:50 PM
To: Taryn Mariana
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
Okay,
#1 why must I go to such lengths to get a reply after 13days?
And #2, thats utter *******! Did you look at my profile and my credit? Did you look at my attachments. You see, I keep my evidence. So, kindly see my attachments! Re-do my order for me, as i’m not looking like an idiot to my dad and partner and wasting another afternoon ordering again, of stuff that is out of stock again.
Some one had better fix this before I report this **** service of Mr Price to a higher authority and the media. This is a joke.
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)











Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:27:56 PM
To: MRP Help
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
https://www.hellopeter.com/mr-price/reviews/terrible-mess-up-with-online-orders-now- **********
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** />Sent: Tuesday, June 13, 2017 4:08:50 PM
To: ********** />Subject: [MRP Help] Re: Attention: Courtney Hutchinson new order
Attachment(s)
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Jun 13, 16:58 SAST
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:34:50 PM
To: Taryn Mariana
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
Okay,
#1 why must I go to such lengths to get a reply after 13days?
And #2, thats utter *******! Did you look at my profile and my credit? Did you look at my attachments. You see, I keep my evidence. So, kindly see my attachments! Re-do my order for me, as i’m not looking like an idiot to my dad and partner and wasting another afternoon ordering again, of stuff that is out of stock again.
Some one had better fix this before I report this **** service of Mr Price to a higher authority and the media. This is a joke.
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)











Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:27:56 PM
To: MRP Help
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
https://www.hellopeter.com/mr-price/reviews/terrible-mess-up-with-online-orders-now- **********
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** />Sent: Tuesday, June 13, 2017 4:08:50 PM
To: ********** />Subject: [MRP Help] Re: Attention: Courtney Hutchinson new order
Attachment(s)
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Jun 13, 16:57 SAST
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:34:50 PM
To: Taryn Mariana
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
Okay,
#1 why must I go to such lengths to get a reply after 13days?
And #2, thats utter *******! Did you look at my profile and my credit? Did you look at my attachments. You see, I keep my evidence. So, kindly see my attachments! Re-do my order for me, as i’m not looking like an idiot to my dad and partner and wasting another afternoon ordering again, of stuff that is out of stock again.
Some one had better fix this before I report this **** service of Mr Price to a higher authority and the media. This is a joke.
Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)











Without prejudice or judicial consequence (or prosecution),
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: Taryn Mariana ********** />Sent: Tuesday, June 13, 2017 4:27:56 PM
To: MRP Help
Subject: Re: [MRP Help] Re: Attention: Courtney Hutchinson new order
https://www.hellopeter.com/mr-price/reviews/terrible-mess-up-with-online-orders-now- **********
Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)
________________________________
From: MRP Help ********** />Sent: Tuesday, June 13, 2017 4:08:50 PM
To: ********** />Subject: [MRP Help] Re: Attention: Courtney Hutchinson new order
Attachment(s)
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Screenshot_2017-06-12-15

Good day,

Your agent was trying to call me during times I'm unavailable (clearly stated on every e-mail). What does it matter? Your agent also asked for my log in details which i don't give to anyone, and all banks advise this regarding all online shopping sites. Again, after sitting through sifting through cv's with management of our school, I took time out of my very very long days of educating LSEN students to be constructive and productive inclusive citizens, and drove to the mall and had to buy the products available, not what I had ordered on 6 nor 12 June, to try make up for your company's wrongs. And still, the style that was available in store is inappopriate, whereby my father and partners will probably have to waste further time and energy and now go replace/excgange the products.

This has been a terrible experience from a place I have supported loyally for years, and by word of mouth and dress sense, have brought you thousands of clientelle you are all unaware of. Customers are not idiots, and not just numbers. And by the looks of things on your facebook and other hellopeter reviews, your company has a massive p.r. nightmare, including the issues with the national credit regulator, which the enforcer of this I grew up with and know personally.

Never underestimate your customers. I am insulted and have wasted more than just time. And sadly, all I got offered as compensation is for someone to log on to my account, have access to my details and maybe find a way in your courier mess for items that perhaps may be in stock to be delivered next week. 2+ weeks
After my initial order. How insulting and unprofessional.

Without prejudice or judicial consequence (or prosecution),

Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)

And as proof, your I.T. department is still a major stuff up, as seen by an attempted order done again right now. "Submitted" and with recent experience, will be "cancelled" again soon.

What a shame. You will lose so many clients with such shoddy service .

Without prejudice or judicial consequence (or prosecution),

Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)

You believe too much , and pass the buck like the rest of the ******* service in the country. Such a shame... I thought MrP upped their game and were better than that, considering how long I've been a customer... refer to my previous messages for my currents feelings and complaints.

This weekend I tried to do another order on Mr Price clothing, then on Mr Price Sport. Both orders say "submitted". So either your I.T. depaetment is an utter catastrophe or your company has put something on my profile/account to limit my card use? All of the conduct is ******* and unprofessional. I fear for the long-term effects of this and the clients you may lose, if this is not a personal issue against me or issues with me. My point has further been proven.

To whom it may concern,

My order ********** 42181 has been labelled as "shipping" since 20/06 or 21/06.

Kindly fix the I.T. and logistic issues your company is clearly still having.

This bad service of June is something I'm not used to from MrP and I've wasted too much time and have been made a fool of already.

Without prejudice or judicial consequence (or prosecution),

Taryn Drazek
(unavailable telephonically daily from 07:00-15:00)