Terrible customer service at Mr Price Kagiso mall

I went to Mr Price in Kagiso Mall on the 16th December 2024 around 16H11.I went there to do some shopping for my kids.What a terrible service I experienced.There were no sales consultants on the floor.I picked a school bag and when to the tills to pay. There was four staff metered busy gossiping and making a loud noise.They didn't even care about staff on tje quee.One staff members saw me with the school bag,and told me to go and take another one as the one I was holding was a display,she didn't bother to assist me but she sent me instead so she can continue with their gossip.I think the whole staff needs to be trained including the management.They cashier didn't greet me or offer a bag or even say thank you after the purchase.What a terrible customer service....I will never set my foot there again.