Terrible Customer Service

Absolutely horrible service I bought a top from their online store, which was the last one in stock. I needed more tops so I messaged Nokwazi on WhatsApp, she told me that it's sold out in every store in South Africa (hard to believe but okay). I then asked her to reroute my delivery, she said its not possible (fine, okay, I can make a plan) She then asked if she must cancel the order. I said: No, don't cancel it. Next thing I know, my order has been cancelled!!! Now the deal is out of stock! Ugh, I'm so irritated Then I messaged again, they said she will be in contact with me, that was a week ago! She did not contact me with an explanation of why she cancelled it. Of course.

To top it off, Nokwazi's customer service skills were extremely poor, I suggest customer service training.