terrible customer service

<p>I was at Mr Price Centurion Mall last month to settle my account, i asked the lady who was helpong me that i want to close this account, she gave me a cancellation form to fill in, i then asked her how will i know that you have closed it? She said il receive an email, till date i didn't receive one instead a statement of me owing R16, i then went to the mall today amd asked, all the lady could say was i need to fill in another form as the lady that deals with them is not in, i refused and i left.</p> <p>It looks like Mr price wants to keep on getting our money even if one doesnt want the account anymore they will make sure they benefit somehow.</p> <p> </p>