Terrible client service

Mr price group. I want to share my terrible service experience with you. On the 21st I made an online purchase on your website, my order was unsuccessful but money went out of my card. I called in to get assistance and I was unfortunately assisted by a very impatient, *********** lady by the name of MALAIKA NAIDOO. She made sure that I don’t get assistance by doing the incorrect thing. I never got feedback and when I’m following up I’m being sent from pillar to post. I would never recommend mrp services ever again and I’m personally never shopping with you again.

I’d appreciate a call back as my query is still not resolved till today. Which is extremely disappointing