XM
XOLISWA M

1 reviews | Active since Jun 2013

10 Jul 2017, 14:24

Terrible Behaviour and Attitude

<p>I went to Mr Price Vaal Mall on Friday the 7th July. When at the till I realised I left my card in the car, I asked the lady to pend my sale and I will quickly run and get the card, as I was quickly walking out, the Security lady shouts "I am stupid when I am standing here" in Soth "Ke stlatla hake eme mo" mind you she is busy with customers at that time, so I go to her , I had only my hand bag, I ask her with all respect who said shes stupid when she standing there, she continues " So I am stupid when I am stadning here" I explain that I was rushing to get my card and she had people surronding her. so fin she searches my bag I fetch the card, I come back and pay, when leaving, as she searches my plastics I tell her I did not like how she spoke to me, you do not talki like that to people, she continues to argue and say people think they stupid because of the kind of job they do, mind you I am speaking calmly and with all respect a shes older than me, still she does not want to acknowledge that her behaviour is uncalled for so I left. Please teach your staff to respect people or customers, I am so offended for someone to say that and shout that in front of people at the mall. WOW</p>

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Replies (1)
Mr Price
Mr Price's reply10 Jul 2017, 14:35
Official

Good day

Please accept our apologies for the above incident.

Your post will be sent off to the Regional Manager for Vaal Mall and you will receive personal feedback shortly.

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP

Many Thanks

Mr Price