Terrible attitude from the cashier at Balfour mall

<p>Hello,</p> <p>I dont usually raise complaints concerning customer care, but today I chose to make an exception. I went to Balfour Mall early afternoon today (14 May 2017), to pick up a few essential things for winter. I paid for the first lot of purchases and as I walked out of the shop, I saw a couple of v-neck t-shirts which I was looking for earlier. I decided to take of them and add them to my purchases for the day. These t-shirts were folded nicely, and the young man who assisted me in picking was basically awesome and very helpful.</p> <p>I then went to the counter to pay for these 2 additional items, and the young lady who attended to me incredibly rude. She took nicely folded t-shirts and went on just crumble them while frantically trying to scan them and put them into a plastic bag, all at the same time. When i saw this, I told her "Whoah, you're crumbling the shirts that were nicely folded, please handle them nicely". Her response to me was, "I dont have time for that. You should take and do all that at home". When she said this, the other young lady manning the till next to her right started laughing, in what seemed to me like a mock rendition of a stupid customer.</p> <p>I kept quite and paid for the stuff and walked out.</p> <p>I must say I found this attitude to be incredibly rude. I'm not sure what exactly drove her to do this. Is this the way your employees are supposed to treat customers? I wasnt asking to treated like a king. All i needed was for her acknowledge me as a customer and realise that what she was doing to my purchases was wrong.</p> <p>I have a receipt with me, and it shows the following:</p> <p>ASSISTANT: Mantlobo (Mamot) - I guess thats the name of the cashier</p> <p>STORE MANAGER: TSHEPISO</p> <p>DATE: 2017/05/14 13:36:44 </p> <p> </p> <p>I hope you read this and treat it with importance. Its not right that a customer leaves your shop with a frown just because one or two of your cashiers have attitude issues. I would recommend a rebuttal of her action and a good talking to, so that these ladies stop taking us customers for granted.</p> <p> </p> <p>Thank you.</p> <p> </p> <p>Raymond **********