1 reviews | Active since Sept 2016
Terrible assistance with lost gift registry
<p>We had a registry with MRP Home. After our wedding, we wanted to see what was purchased, so that we can arrange collection or delivery. The registry was apparently "lost" in their new system and they cannot retrieve my gifts. I have proof that my guests purchased gifts off the registry. "Maria" from Customer Care was useless, and many times answered me with one single sentence, after I would send a full detailed email to her. She was not willing to even give me an email address of someone who could assist if she could not and many mails remained unanswered. Mr Price has probably ****** like this from many. Do not open your gift registries with them!!!</p>
Good Day
Mr Price Home sincerely apologizes for the stress, frustration and inconvenience caused by gift registry service, and would like to assure customers that everything possible has been done to address the problems.
This matter will be addressed and you will be contacted by one of our team members, who will handle this matter personally with you.
Many thanks
Mr Price Home
Good Day
Mr Price Home sincerely apologizes for the stress, frustration and inconvenience caused by gift registry service, and would like to assure customers that everything possible has been done to address the problems.
This matter will be addressed and you will be contacted by one of our team members, who will handle this matter personally with you.
Many thanks
Mr Price Home
There has been no reply and only empty promises or no answer at all. You will be shocked to see Maria's correspondence with us. The past five mails were left unanswered. Before that, she was answering with one sentence until I called her on it, and after which she promised to speak to the relevant people, with no answer back ever again. ****************. Be aware. Rather purchase the items in store and give personally to the couple, that way your gifts will not be lost or ******. Their registry system is useless. However, I will not support their store ever again.
There has been no reply and only empty promises or no answer at all. You will be shocked to see Maria's correspondence with us. The past five mails were left unanswered. Before that, she was answering with one sentence until I called her on it, and after which she promised to speak to the relevant people, with no answer back ever again. ****************. Be aware. Rather purchase the items in store and give personally to the couple, that way your gifts will not be lost or ******. Their registry system is useless. However, I will not support their store ever again.