AK
Aysha K

1 reviews | Active since Jun 2017

30 Jun 2017, 12:29

Technical Error, Out of Stock and deliver issue

<p>I am appalled by the service received by Mr Price. I made an online purchase ans when the package was due to arrive I was unable to track this and after enquirying only to find out there was a technical error and my order was not processed. Then when the got processed the item was out of stock. When I asked for the to be dilvered to my address as I am unable to collect at the store due to this inconvenience they advise this cannot be done. After emailing back and fourth getting frustated I ask for a contact number to speak to Sithembiso Ndlovu the person dealing with my complaint my request gets ignored. All I ask for is that my order gets delivered to my address because of their error and this cannot be done. This is terrible and I will make sure to share this with my people and will longer be making purchases with them. Disgusted by the service provided.</p>

0
Replies (1)
Mr Price
Mr Price's reply30 Jun 2017, 15:58
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price