RK
Rivers K

1 reviews | Active since Mar 2016

11 Mar 2016, 16:55

Suspected of Theft

I don't wake up everyday and go to work and work hard so that I can go ***** at Mr Price Home in N1 City. <br> <br> If you mistake my profession for this, teach your staff to do this in a respectful way, so that if your are wrong, innocent people are not humiliated by being chased down by a bunch of staff members in a parking lot and searched without so much as an I beg your pardon, please could you return to the store with us, blah blah blah, instead of grabbing my legitimately gotten by shopping and searching through it in a parking lot and then making me ASK for an apology! <br> <br> It's disrespectful. The explanation for this was that security person had left their post. *******! You profiled me. I never even opened my bag that I brought in and you claim you have similar stick to what I was carrying. You'd know this how? <br> <br> A simple apology for wrongful suspicion, and Parking lot search would have gone down much better than excuses because I didn't see you chase after anyone else in that store. <br> <br> Stop It! Stop profiling people and turning loyal customers away because you are not training staff properly in how to handle these matters. It is offensive! <br> <br> Not inclined to grace your doors again! R

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Replies (1)
Mr Price
Mr Price's reply13 Mar 2016, 10:38
Official
Hello KushoMina,

We do apologise for the disappointing shopping experience out in N1 City, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback

Warm Regards
Mr Price Home