HH
Hayley H

1 reviews | Active since Jun 2012

08 Sept 2016, 16:49

such a nasty attitude giselle

<p>today I went to MRP Blue Route Mall. I collected my online order that was just over R700 plus i a garment to take back. first off I could not return it because the jacket's price range is too high. WHERE DOES IT STATE THAT??? I DID NOT EVEN BOTHER TO ASK because Giselle’s attitude is nasty. Without greeting she asked in a annoyed manner: "where is my slip"!! Taking into consideration I said I don’t have a slip when I handed my package. Looking at this question now & the way she asked me, is a totally different story. I told the cashier I will get something from the shelf in place of the jacket's as I can’t get a MRP voucher due to the amount being too high. Thank you to Jacky who explained! She said it’s a bit difficult to liaise... she don’t mind giving the voucher However she have to take inconsideration promotions etc. especially on online orders. Thank you for being patient & explaining in detail Jacky. Thank you to 1 of the cashier who gave her 5cents about what the customers do & do not do, not that has anything to do with me, I did not want to know!!! Giselle, Just looking at the ********** colour of your hair calmed me... It appeared to my knowledge then the problem isn’t with me BUT with yourself!!! Such a *****y attitude is intolerant with all that facial expressions, Be careful that facial expression don’t stick . AND I FOUND MY ORDER NUMBER SO I WILL BE RETURNING IT FOR A CASH REFUND INSTEAD OF A MRP VOUCHER</p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply13 Sept 2016, 09:07
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

Mr Price