Store pick up

<p>So i get to the store to fetch my order and i keft without it because of no electricity. what i dont get is that ive paid for the order, why not give me what is mine its not my problem that they cant afford a generator, what happened to doig things manually in situations like these...im never shopping online again as its useless since the order was placed on the 21/12/2016 and 22/12/2016 only arrived yesterday and im still waiting on my refund aswell! Your service sucks big time!</p>