store 452

Good Day.

So a simple query turned into something crazy/mindblowing

I was online and the item reflected out of stock however it advised blue rounte has the item.

Attach is the item

I called the store to confirm if the item is there . The 1st lady said im giving her the INCORRECT number and i asked her what other number is there then she hands the phone to another consultant who then shouts and drops the call in my ear. I was shocked.. i called again asked to speak to the manager a lady by the name ot nicole takes the call and say yes what do u want. I asked if she is the manager she couldnt answer i asked again can i speak to the manager she then says his in ottery and then tells me not to swear i asked her what did i say that u saying i swore at you she couldn't answer. I asked her again what did i say she then says no you didny swear wow is this the customet service you provide!!! I then asked for shaun to call me before 2pm and that i was promised. I called now again at 2.55pm and shaun advised he will maybe call me tomorrow im really shocked then i asked for the regional manager then i was advised shaun would call you. I am disgusted by the service recieved. I will be posting this on Facebook. Google reviews. Hello peter and will sent this too your CEO.