1 reviews | Active since Oct 2013
Stop harassing me and fix my account
I have had a Mr. Price Home Account since 2010. January and February 2017 I was unemployed and was unable to pay my account for those two months. However I started a new job on 16 March 2017 and arranged to pay R 390 monthly. I have honored my payments yet Mr. Price continues to phone me all hours of the day. Mr. Price continues to send me threatening sms's yet I don't receive any statements unless I ask for it. According to the statements I have been emailed my account is still overdue even though I have been paying more than my normal installment for 6+ months now. The credit limit on the statements emailed fluctuates as well between R 2930 - R 3670, however I never approved a credit limit of more than R 3000. I received a statement in the post as well, dated 31/07/2017 -where my account was shown to be up to date and no amount was in arrears and the credit limit was once again shown as R 2900. Which is correct??? I am already taking action against Mr. Price with the NCR as Mr. Price has failed to correct my account and won't stop harassing me. I also rarely receive statements from Mr. Price. I requested my latest statement from Neshen Moodly on 22 September 2017 but I have not received a response. All my other accounts are up to date and this is the only account that has a problem. PLEASE CORRECT MY STATEMENT, CORRECT MY STATUS WITH THE CREDIT BUREAU AND STOP HARASSING ME. One thing is for sure: I WANT NOTHING TO DO WITH MR PRICE EVER AGAIN.
Good day
Trust you are well.
We are sorry to hear this.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr. Price
Good day
Trust you are well.
We are sorry to hear this.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr. Price
