1 reviews | Active since Mar 2009
Stop calling me please!!!!
Hi there
My husband was retrenched just over a year ago and in this time i was handed over to your debt collection department (ACS) due to not being able to afford my monthly account repayments.
I've since entered into a payment arrangement and diligently pay more than what i agreed on the 24th of every month.
Despite this, i still get called by your staff members almost every day, every single month, mostly to say "THANK YOU" for paying my account (which is unnecessary and i get billed for this), and then again thereafter to make a payment arrangement again (which is also unnecessary since i entered into a payment arrangement months ago).
Whilst i understand that phone calls to most people are necessary in order to facilitate payment, I have not once defaulted on my payment arrangement and would appreciate your staff not calling me at work ALL the time!
Good day
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price
Best regards,
Good day
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price
Best regards,
