JTO
Jo-Anne Ten Oever

1 reviews | Active since Jun 2018

18 Jun 2018, 12:17

****** Phone in Mr Price

I was shopping at Mr Price in Brooklyn Mall. During my shopping experience my phone got ******. I went to my car to see if I forgot my phone, and I couldn't find it. I went to the i store to track my phone, but it was already switched off. I returned to Mr Price, and nobody really seemed interested when I told them my phone got lost in their shop. I went to Vodacom to see if they could help me, and they told me that Mr Price Brooklyn was a "hot spot". Not a nice reputation to have!! later the afternoon I returned to Mr Price after I went home to ask if they could check their camera footage, and finally the manager came out and said that they did not have any cameras. He did not talk to any staff, or even TRY to help or advise me. The only friendly staff member, was the lady standing at the door. All other staff just shook their heads and went on with what they were busy with. If you are a "HOT SPOT" there should be a sign on the door, OR a camera to prevent this from happening. Mr price was the only store I shopped at that day.

0
Replies (1)
Mr Price
Mr Price's reply18 Jun 2018, 13:39
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price