mS
micaella S

1 reviews | Active since Jun 2015

27 Jun 2015, 17:49

****** phone

Today 27th June my phone was ******. When approaching management to ask for help managments response \I dont know what you want us to do"when I asked if they had camera's they're response \""No we dont need them\"" that had been the second incident of the day with a ****** phone yet they dont need cameras. The security guard at the door said this is a regular thing and she cant do anything and management will probably not be able to help. If this is a usual thing should something not be done? Managements attitude to the entire situation was horrible and the attitude where no help was offered was disgusting. I asked for help as i need to fill out a report at the SAPS for my insurance and they said that they cant help with anything and returned to the office and closed the door. Customer care does not exist in that shop"""

0
Replies (1)
Mr Price
Mr Price's reply28 Jun 2015, 10:20
Official
Hello micaella17,

Thank you for taking time to let us know about your experience,We are investigating this matter and will be getting back to you ASAP.


Many Thanks
Mr Price