Stinking Attitude totally ***********

I am appalled by the attitude Dikeledi has towards customers within the store! I was there on Easter Monday to return goods that did not fit, I was then assisted by Ashlyn Pillay who looked like a trainee, he seemed a little confused with the refund process and then gave me a cash refund and asked for my card too, while I was in store Ashlyn asked Dikeledi for assistance and she basically shouted at him and said he needs to learn to do this, she then turns around and speaks sotho to her colleague saying he smells sick! 3 days later there was a reversal into my account, this means I was paid twice. I then went to the store last Friday and picked up something else for my son, on my way to pay for this item, Dikeledi stands with one of her colleagues and talks about me, I don't think she thought I could understand her language and continued to say if she got a reversal into her account she probably wouldn't say anything about it. And she bets I am not going return the money. Needless to say, I was there to return the money and pay for the item I just picked! Please do something about her stinking attitude, she will cost your brand too much!