CS
C S
1 reviews | Active since Aug 2019
07 Jan 2021, 11:53
STILL WAITING FOR A CALL REGARDING MY REFUND
I paid online for an order, early December 2020. The money came off my bank, but when I checked order status it was listed as cancelled. When I tried to reorder, the items were out of stock. I then called your call centre to which I got told there is nothing they can do, I have to send an email requesting my refund. First of all. That is PATHETIC. you should have a call centre that deals with this as your group clearly does not give a hoot about their customers & will not respond to emails. I want my refund!
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Mr Price's replyOfficial
11 Jan 2021, 13:23 Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply11 Jan 2021, 13:23
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price