ZD
Zama D

1 reviews | Active since Aug 2016

09 Nov 2016, 11:03

Still Awaiting Progress Report - APPALLING CUSTOMER SERVICE

<p>Good morning MR PRICE</p> <p> </p> <p>A whole month of October 2016 has passed and I have not received any feedback from the progress of the investigation of the account that was **********ly opened in my name at Mr Price Mobile.</p> <p> </p> <p>This leads me to conclude that this ***** was internally committed by your staff.</p> <p> </p> <p>Is this the appalling state of customer service? Is this how customers are treated by your company?</p> <p> </p> <p>I guess I have no choice but to refer this matter to the Consumer Commission of South Africa.</p> <p>Thank you for nothing Mr Price.</p> <p> </p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply09 Nov 2016, 16:09
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our MRP mobile team members, who will handle this matter personally with you.

Many Thanks

Mr Price