WE
Warren E
1 reviews | Active since Mar 2018
07 Feb 2021, 09:18
*****ing Payment
I tried to pay my account from the mrp app on the 28th of Jan and the app got stuck on processing so I closed the app and tried to make the payment again but it again got stuck on processing. I then logged into my FNB banking app and see both transactions went off on my bank account but my MrP account is not reflecting these payments.
I have contacted customer care, sent multiple emails, Ive used the contact us from their website and ive even tried contacting them via facebook but no one is getting back to me. I have sent them my bank statements reflecting these payments but no one is getting back to me.
Helpful (0)
Replies (1)0
Replies (1)
Mr Price's replyOfficial
10 Feb 2021, 16:59 Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Best regards,
Mr Price's reply10 Feb 2021, 16:59
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Best regards,