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Santin C
1 reviews | Active since May 2020
23 May 2020, 14:59
*****ing money online and no delivery
Very disappointed I used the online app to purchase a few things on the 19th May, I made payment online and the next day I get a sms from e commerce Durban deducted the same amount again.I called they sed someone will contact me still no response from anyone.when I track my order the status is still on processing so no progress with the order yet the payment was taken twice.Is this the way your l operate n ***** money from the clients...Pathetic online service and Will never use this service again.
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Santin C's updateReviewer Update
25 May 2020, 22:12I have sent an email today never got a response as yet, I will be taking this matter further since no1 seems to be helpful. This service is ridiculous you guys cannot be treating customers this way.This is unexceptional and will not let this matter go especially if my money is involved.Its very simple if you guys can co operate just cancel my damn order and refund my payment made and my money that was debited from my account since I did not authorize for that money to go off.I phoned the call centre waiting for over an hour on the phone and no1 could assist.Close down your call centre cos it No help to customers.Just REFUND my money!!!
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Santin C's update25 May 2020, 22:12
Reviewer Update
I have sent an email today never got a response as yet, I will be taking this matter further since no1 seems to be helpful. This service is ridiculous you guys cannot be treating customers this way.This is unexceptional and will not let this matter go especially if my money is involved.Its very simple if you guys can co operate just cancel my damn order and refund my payment made and my money that was debited from my account since I did not authorize for that money to go off.I phoned the call centre waiting for over an hour on the phone and no1 could assist.Close down your call centre cos it No help to customers.Just REFUND my money!!!