Staff re-evaluation

<p>I work near Bedford centre & I enjoy popping into Mr Price occasionally during my lunch break or after work. In the numerous times I've been there, I've never had a good experience. The staff are lazy & not willing to help. On my last trip there, I had to walk all the way to the door to get assistance from the security guard (who obviously doesn't know much regarding the merchandise). I then decided to walk out, as I did so, I saw the staff (6 or 7) in the back room. Some of them were sleeping, some sitting in their phones with zero regard towards the 10 or so customer waiting in the queue for the one till that was open or the open stock boxes lying all around the shop.</p> <p>My fiancé just had a similar incident today. One till open & unattended. He had to walk around the store to find someone to ring up his purchase. The lady first went to the back room where she emerged chewing food, strolled up to the counter, attended to the 4/5 people in front of him. She then had to call a manager to authorise his exchange, she took equally as long & then they proceeded to have a loud conversation while the line was growing. The staff seem to have a general bad attitude & indifference towards customers. I would suggest the regional/area manager review the current staff & make amends</p>