EP
Ettiene P

1 reviews | Active since Jan 2016

20 Dec 2016, 10:14

Staff at tills did not want to help me because store closed 1 minute ago

<p>Went to MRP just before closing time, took some stuff to buy etc.</p> <p> </p> <p>So when they started closing the doo, went to the tills where the staff did not want to help me because it is past closing time (1 minute).</p> <p> </p> <p>Best of all is they could not tell me sorry sir, we are closed, they just stood there looking at me shaking their heads and lifting their hands, which is rude and inapopropriate. I had to ask them are they going to help me before I got a verbal response.</p>

0
Replies (1)
Mr Price
Mr Price's reply20 Dec 2016, 17:59
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price