St George mall cape town

Urgent matter the area manager to contact me urgently ***.

Firstly no stores answer their phones.

And more importantly, staff and management at St George mall in cape town is ******, rude to customers and send customers to a different branch so they dont need to do refunds or exchanges.

I went to return a jeans I bought there and had the slip, then they refused to assist me and didn't return my slip.

I bought mens jeans on Tuesday 3rd Feb 2026, till number 3, paid cash, time just after 9am.

The manager refuses to do anything about the situation and the assistant manager is disgustingly rude and staff is ******.

I need to refund the jeans as it's the wrong size and I have bought the correct size at a different shop.

I don't want store manager to contact me , I expect area manager or regional manager to contact me immediately as I'm now going to see my lawyer and sue that branche for ******