1 reviews | Active since May 2018
someone there cant to their job
I am furious ... I paid my mr price account and then I get statements that shows that I did not and have to pay double ... I better not get a bad credit rating because someone cant do their job
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for bringing this to our attention.
Please note that your payment was allocated to your account on the 09/05/2018 and missed our accounts closure date of the 7th *of every month* When making EFT payments it is advisable, if possible, to make payment by the 4th or 5th of the month, taking into consideration the week-ends and public holidays. This will ensure that your EFT payments reach us well before the 7th. Your details have been forwarded to the relevant Credit Bureaus with the instruction to update their records accordingly and this process takes approximately 7-21 business days to complete. Sincere apologies are offered for the inconvenience caused.
Kind Regards
Good day
Thank you for bringing this to our attention.
Please note that your payment was allocated to your account on the 09/05/2018 and missed our accounts closure date of the 7th *of every month* When making EFT payments it is advisable, if possible, to make payment by the 4th or 5th of the month, taking into consideration the week-ends and public holidays. This will ensure that your EFT payments reach us well before the 7th. Your details have been forwarded to the relevant Credit Bureaus with the instruction to update their records accordingly and this process takes approximately 7-21 business days to complete. Sincere apologies are offered for the inconvenience caused.
Kind Regards