SO YOUR PROBLEM IS MY PROBLEM?

Placed an order online for 3 items. Guy emails me and says there is no stock of one of the items I ordered. I forward the message to my wife as it's hers, she contacts the online department to get a replacement.<br> The oke she spoke to tells her that it will be shipped as is (2 items), and a new order will need to be placed if she wants anything else, which would include additional shipping. How the hell do you expect me now to pay double shipping for something that could have been shipped together with my original order? YOU are costing your customers additional costs due to the lack of respect for your clients! I WANT A THIRD ITEM, AND I WILL NOT BE PAYING FOR THE SHIPPING! SORT IT OUT!