1 reviews | Active since Dec 2013
So rude!
I was so disgusted today when I got into the Mr Price in Alberton. I got there by the shoe section and wanted size 5 of the pumps.I asked a guy (Ishmael) that was packing shoes there for a size 5 his answer was if it's not there then it's finished, I then said to him could you kindly check on your system if there isn't a size 5 there. He took the pumps in a very rude manner and came back and said only Benoni and Vaal has size 5. As I was walking to the tills one customer came to me and said here is the pumps size 5 you were looking for found them in the kids section. I went back to him and told him that if he hadn't **** to me he would have seen that there was a pair lying around in the store. He belatedly told me I do not work for Mr Price and I wouldn't know how their systems work. I asked for his name and he said what do I wanna do with his name, I asked for a manager and he refused to show me a manager. I had to look for one and find her myself. This is unacceptable. I cannot tolerate this, Ishmael needs to apologize to me. Such rudeness.
We do apologise for the disappointing shopping experience out in Alberton, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
We do apologise for the disappointing shopping experience out in Alberton, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
