LM
Lethabo M

1 reviews | Active since Oct 2013

22 Dec 2015, 09:22

So much for store express!!

On 15 December, I placed an order on-line and paid for the store express delivery method which apparently takes 1-3 working days and cost me R35. It's 6 days now and I still haven't received my order, even after receiving an email about it being shipped on the 17 Dec it has not been delivered to my local MRP yet! <br> <br> Your service is downright appalling! The only excuse I get after complaining is \Please note that the couriers advised that the delivery will be done within the week'"<br> <br> I trust that since the store economy method costs only R5"

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Replies (1)
Mr Price
Mr Price's reply22 Dec 2015, 10:11
Official
Hello MakhethaLN,


Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Call Center Supervisor, who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price.