BP
Bronwyn-leigh Phillips

1 reviews | Active since Dec 2015

10 Jan 2019, 08:14

SMS payment option defect!

Your SMS payment options is pathetic. This is now the SECOND month where I use this option and it does not go through.

Now I'm being harassed by your staff, because of the *********** payment system that YOU have.

Funny thing is, it will show on the Mr Price App that the payment has been made because I can see the difference in the balance, and then after I received a call about not paying, I saw that it actually didnt go through.

You seriously need to remove this payment option or FIX IT

0
Replies (1)
Mr Price
Mr Price's reply10 Jan 2019, 13:14
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

Your complaint will be investigated further and you will receive feedback.

Many Thanks 

Mr Price